In the social and healthcare sector, training is not simply a regulatory requirement or a periodic update: it is a strategic tool that enables organisations to grow, innovate, and ensure high-quality care. Designing effective training pathways requires a structured approach capable of connecting real needs, professional competencies, and organisational goals.

Within the Master’s Programme in “Training Strategies in the Social and Healthcare Sector: European Standards and Innovation”, the analysis of training needs and the development of competencies represents a fundamental pillar of the curriculum. Dedicated modules explore how to accurately identify areas for improvement, evaluate the impact of training, and guide professionals toward the acquisition of technical, relational, and organisational skills that can be effectively applied in practice.

A key component of the programme is the shift from knowledge-based training to a competency-based approach: knowing how to act, how to collaborate, how to communicate. In an increasingly complex healthcare environment, where multidisciplinary teams work under pressure and in constant evolution, soft skills are no longer optional but essential. Teamwork, effective communication, group management, and the ability to navigate difficult situations are all elements that directly contribute to safety, care quality, and organisational wellbeing.

Beyond theoretical frameworks, students engage with practical tools to assess training effectiveness and evaluate its real impact on processes and organisational performance. The goal is to promote a culture of continuous learning that goes beyond content delivery and instead generates value, skills, and professional development.

This perspective, embedded across all Healthcare Master’s Programmes, aims to train professionals capable of designing, leading, and evaluating training within social and healthcare services—turning education into a true driver of change.